Stark County Veterinary Emergency Clinic
RDVM FILE ACCESS
Follow your patients in real time.
When you access the SCVEC file through the RDVM gateway, you are entering the exact same database our staff uses to create the patient record. Therefore, you will be viewing the chart in real time: as the clinician enters th chart data or the staff enters the bloodwork, you will be able to see it posted immediately. Please remember, however, sometimes the clinician will be making handwritten notes until he or she can sit at the computer and generate the chart. This might be in the wee hours of the morning, and on extra crazy nights might be when the doctor's shift is done. If you need more information than you see in the chart or wish to confer about the case, just call the staff at (330) 452-5116. Your file access is restricted to only viewing (and not editing) files, does not allow access to clients' financial linformation, and accesses only the files that have your hospital marked as the RDVM. (Some clients may choose to not inform the RDVM, and these files will not be accessible to you.) If you enter a screen or file that is restricted to you, you will see only "no access" listed.
Retrieve charts from SCVEC archive
You can also review chart in our patient archive that goes all the way back to 2005. You can search by patient name, chart number, or date. Please remember, however, there are over 80,000 files in the archive! Sorting them, searching through them, or displaying them may take awhile, especially if your internet connection is creepy crawly slow, or your computer is an older steam-powered model. If you cannot find what you are looking for, it may be because the client did not list you as their RDVM at that time. Just email or call our file adminstrator Dr. Melanie Butera, and she will be happy to assist you.
View and hear patient multimedia
Our database has the ability to store images, audio, or video with the patient record. This certainly will not happen in every case, but if any multimedia has been attached to the chart, you will be able to view / hear it from your RDVM Control Panel. If no media has been stored with the chart, you can contact the staff and request this. Please, though, be sensitive to the fact that there are moments and entire shifts at SCVEC where the patient load is so intense that something seemingly as simple as posting an xray to the file will not be immediately possible.
RDVM FILE ACCESS TUTORIAL
File Access Tutorial, Part II: The Control Panel
File Access Support
Our file is authored by Dr. Melanie Butera of StatVet, Inc, and is based on the parent software Filemaker. You do not have to have filemaker for the web access, but the web access version is more limited than the true filemaker version. Filemaker is a trademark of Apple Computer and does not provide technical support for the file. If you need help with the file access, you need to contact Dr. Melanie Butera. The StatVet Patient Management System is available for other clinics, too, for a very reasonable monthly fee. Contact Dr. Butera if you would like to learn more. Besides the tutorial above, you can find more file support help on HERE, on the StatVet Support: RDVM page.
Other RDVM Services
SCVEC strives to be a partner in the care of your patients, even the ones we don't see here but require special care. We can be your source for blood products or medicines, like Antezol, that you may only need in a very rare instance, but we have to keep on hand at all times. Our blood products are purchased from Animal Blood Resources International, and include packed red blood cells (canine); whole red blood cells (canine and feline), fresh frozen plasma, and frozen plasma. We can also run clotting tests on your patients for you if you send us blood in a citrated (blue top) tube. Feel free to ask us for a few to keep on hand if the need should arise.